We aim to process and ship all orders as quickly as possible while maintaining quality.

Items are shipped using Royal Mail.

Processing Time

• Orders are typically dispatched within 1–7 working days
• Working days are Monday–Friday, excluding UK public holidays

Custom & Made-to-Order Items

• Custom or made-to-order items may take longer to process
• Extended processing times will be clearly stated in the product description
• By purchasing a custom item, you acknowledge and accept the stated processing time

Shipping Times

Delivery times vary depending on your location and chosen shipping method.
Please note that delivery times are estimates and may be affected by postal delays beyond our control.

Delays

We are not responsible for delays caused by:

• Postal or courier services
• Customs processing
• Incorrect or incomplete delivery addresses provided at checkout

Order Issues

If your order has not arrived within a reasonable timeframe, please contact us and we will assist where possible.